The 4th Key: Lean Management

Improvement of efficiency, effectiveness and productivity by optimized and «zero-waste» added value, that means by lean and flat processes and structures and hence sustainably improved quality, flexibility, earning power and competitiveness.


In lean management we focus on:

  • a lean and flat, but nonetheless sustainable corporate organization;
  • lean and direct, but still efficient and productive processes;
  • introduction and implementation of the «just-in-time» principle in production, purchase, organization and logistics to reduce «dead» capital, costs and lead times.


The result is «zero-waste» added value and thus:

  • more efficiency and effectiveness;
  • more productivity;
  • more flexibility;
  • more earning power;
  • more competitiveness.


With consistent lean management you dispose of:

  • more operational performance,
  • more flexible business processes,
  • higher quality,
  • the ability for continual improvement by a «living culture of change».

And all this without change of strategy or investments to open new markets!


Other areas of lean management:

  • Lean Services
  • Quality and Process Management



Lean Services

Lean services optimize the corporate service and support processes. The goals are:

  • enhancement of the external and internal customer satisfaction;
  • significant improvement of efficiency and effectiveness;
  • improvement of quality;
  • more flexible business processes.

This is achieved by optimal shaping of the service delivery in all market- and customer-oriented processes as well as in product development, purchase, marketing, sales, human resources, finances and ICT.


We have accordingly adapted the successful lean principles and tools to their use in services and support and we competently assist you in tasks as:

  • achievement of service excellence;
  • consolidation and centralization of cross-organizational service processes (shared services);
  • optimization of process designs;
  • optimization of the supply chain management;
  • increase of effectiveness, efficiency, quality and productivity in production (shopfloor management);
  • optimization of performance management;
  • introduction of «striving for continuous improvement» (Kaizen) by continuous improvement process (CIP) and benchmarking;
  • level-appropriate training of workforce in lean management.

The proper coordination of the measures along a well-planned development path is reflected in quantifiable results.



Quality and Process Management

With the rapidly changing technology and the market globalisation, process-orientated quality management is becoming a necessity. It forms the basis for continuous improvement of the company’s internal development and process organisation.


Furthermore, the improvement of the management and leadership system as well as the quality and process management has a sustainably cost-reducing effect.


In matter of quality and management systems we dispose of long-time experience and cross-industrial competencies, especially for the following certifications:

  • ISO 9000 ff, 14000 ff
  • Quality-label «Q» of Swiss Tourism


Resulting Client Benefits

  • You increase efficiency, effectiveness, productivity, earning power and competitiveness by «zero-waste» added value
  • You have processes which are more lean, direct, simple and flexible
  • You reduce your costs and expenses in targeted manner
  • You improve your eco-balance
  • You increase your capital available
  • You improve fundamentally your quality in all domains
  • You increase the effect of the resources used
  • You have a «living culture of change» and thus the ability for continual improvement
  • You know the product- and business-related differences to your competitors
  • You improve the competencies of your employees
  • You increase the external and internal satisfaction of your customers